1 · Login, Signup and Other Forms

Web 2.0 Services

This covers all aspects of registering with a service or site, then returning to sign-in and finally to work with forms. Those who use screen readers and keyboard access need to be able to reach the forms and exit to the rest of the site. Good labelling enables users to understand the type of content required. Keyboard focus needs to be managed appropriately within form fields, particularly if the form appears in a modal window. Users should be informed of required fields and able to perceive error alerts if form submission fails. Form should also work effectively when using alternative input devices, including touch screens.

Outcomes and Scores

This test has 5 possible outcomes.

Outcome Score
No CAPTCHA. Simple, accessible forms with clear labels e.g. 'username (email)' and 'password'. Keyboard access to all areas is good. 100%
CAPTCHA alternative offered, no time limits, some accessible forms but labels may be misleading and feedback limited. 67%
Keyboard accessible forms but lack labels, has time limit and CAPTCHA alternative poorly delivered. 33%
Fails screen reader and keyboard access, times out, no feedback or alternatives. Modal window can't be reached or exited. 0%
Not applicable N/A


The results of this test are taken into account when calculating accessibility scores for the following disabilities.


The following techniques may come in handy when running this test.


This test aims to cover the following sections of best practice.

Document Section Heading
WCAG 2.1 1.1 Text Alternatives More Info
WCAG 2.1 2.1 Keyboard Accessible More Info
WCAG 2.1 2.4 Navigable More Info
WCAG 2.1 3.3.1 Error Identification More Info