Review of Hootsuite

Hootsuite Reviewed 15 Jul 2014 · Average score 69%

Summary

The site is easy to use and Hootsuite have tried to listen to some comments on their <a href="https://feedback.hootsuite.com/forums/40182--hootsuite-com-web-dashboard">Community Forum</a> about accessibility. Sadly keyboard access is still not 100% and there are some issues reaching certain areas. General access is good and it is easy to zoom in and out.

Detailed Results

# Test Outcome Notes
1 Login, Signup and Other Forms Accessible 100% Keyboard access/tabbing works logically and it is possible to sign up using Twitter, Facebook or Google. The form is easy to fill in and sends you to an area to setup your social media sites if you choose the free version.
2 Image ALT Attributes 67% It does not seem to be possible to add alternative text to image uploads but most pages just have icons and representative text.
3 Link Target Definitions 67% There are some duplicated and not self-explanatory links, such as "Learn More". (GC - Web Tool and WebbIE).
4 Frame Titles and Layout 67% Some frames are not titled and might affect the layout but NVDA seemed to be able to reach most areas. Firefox - AE tool, IE - WAT.
5 Removal of Stylesheet 67% The main content and navigational elements are accessible and structured. (WAVE), but the images lose their dimensions causing page structure changes.
6 Audio/Video Features 100% Videos on the website can be played in YouTube or on the site - captions are available if used on the YouTube site
7 Video/animations - audio descriptions 67% Videos can be played on the site or via YouTube - no audio descriptions were found but there is a blog with most videos providing an overview to support the audio.
8 Appropriate use of Tables 100% No tables are found within the website layout.
9 Tab Orderings Correct and Logical 33% Most parts of the website are accessible but tabbing within message areas is not possible.
10 Page Functionality with Keyboard 33% There are some minimal keyboard shortcuts such as Shift + Enter to send a message and it is possible to tab in and out of messages but other shortcuts appear to be missing.
11 Accessibility of Text Editors 33% You can tab into the editor field but not necessarily reach all elements and Shift+Enter allows you to send messages.
12 Appropriate Feedback with Forms 67% Feedback from the forms is sufficient and static in its appearance. However, after a specific time the feedback is hidden sometimes by another window.
13 Contrast and Colour Check 67% Site contrast is acceptable other than in some small pop-up windows where there can be grey on grey text.
14 Page Integrity when Zooming 100% Readability unaffected when zooming and the layout is responsive to changes.
15 Text size, style, blinking elements and Readability 67% Text is generally between 10 and 12pt, sans serif font although in some pop up windows it is smaller with poorer contrast levels.